TEXT OR CALL US: (630) 420-9090
In order to provide the absolute best care possible, we need to learn what makes you uniquely you.
We ask that all forms be filled out at least 48 hours before your appointment. This provides our clinical team sufficient time to prepare for your visit. Kindly note we will reschedule your appointment if this important step is not completed in time.
Our intake forms will take approximately 15 minutes to fill out and work best on a computer or tablet.
If you prefer paper or email copies, please contact our office at 630-420-9090 or GDG@GantosDentalGroup.com and we will mail them to you. Please feel free to contact our office with any questions or concerns at anytime.
To create your
MyChart
account and complete your online forms, please click on the button below. Be sure to check your spam folder if you do not see the registration email. Once you get to the very end, click the "X" in the top right corner of the trophy page.
To upload your insurance card, driver's license, or any other document to your patient account, please log in to MyChart and select the "Share Documents/Images" button towards the top right of the screen.
For a complete walkthrough, please check out these instructions:
MyChart Instructions
Below is an overview of what you can expect during your first visit to Gantos Dental Group.
Your first visit is an important time for our team to get to know you and also you to get to know our team. Please let us know your comfort menu preferences and we will have them waiting for you. Kindly plan on being in our office for approximately 90 minutes for the initial meeting (future visits are quicker!) During this first visit, we will work to better understand your priorities and oral health goals. We will also review your medical and dental history along with any medications or supplements you may be taking that can impact your oral health. We always encourage our patients to ask questions and express any concerns or sensitivities they would like addresed.
Next we will complete a complimentary oral cancer screening using Velscope technology, acquire a complete set of digital radiographs, and capture photos of your teeth using our digital camera. A gum and bone exam will be completed. If no signs of periodontal disease are present, you will have a routine cleaning. If signs of periodontal disease are noticed, we may reschedule the cleaning portion of your visit to allow for more time.
After gathering this data, our doctor will complete a comprehensive oral evaluation to thoroughly examine the head and neck, jaw joints, gums, teeth, bite, and dentofacial features. Once your exam is complete, the doctor will discuss all findings and recommendations. Together we can create a healthy, effective prevention and treatment plan that best meets your dental and personal needs. We can prioritize and stagger any treatment visits to give you a smile you deserve in a timeframe you can afford.
Finally, we want you to know we will go above and beyond to make you feel relaxed and safe. Not only is your physical comfort important to us, but your emotional well-being is, too. We are able to "edit down" the first visit to accommodate anxious patients and we will always work hard to make your visits a positive experience. Please let us know at any time if there is anything we can do to make your visit even more exceptional!
Our office serves patients of all ages, genders, backgrounds, cultures, beliefs, and preferences. We value diversity in our dental family and celebrate our patients as individuals. Our office has a zero tolerance policy for anyone who does not provide this same level of consideration to our team or other patients.
We afford equal treatment and respect free of shame, judgement, or embarrassment. We understand the dental office can often elicit a variety of emotions and our team works hard to understand each patient's comfort level, adapting as needed. There is no amount of dental fear or anxiety that we cannot overcome together.
Our office and treatment goals are really focused more on quality, comprehensive care. We believe in taking a thoughtful, global approach to healthcare, focused on personalized risk assessment and customized care. We know when we take this approach, we can focus on individual wellness and be more proactive instead of reactive to disease.
We want to help you receive the dental care you deserve! We discuss all cost and payment options with you to make sure you are comfortable with your treatment plan, and to answer any questions you may have prior to rendering care. We work hard to ensure there are no surprises when it comes to your bill.
We want you to get the most out of your budget, so we work with your insurance provider to ensure you get the best coverage available to you. Our office will file all insurance claims on your behalf and follow up as needed for any oustanding payment.
We work with all PPO plans but are considered
out-of network. For many insurance policies, seeing an out-of-network provider makes little to no difference in out of pocket expenses; however, for some insurance policies, it can make a more substantial difference. If you need assistance, or have questions about your insurance policies or claims, our staff is knowledgeable and always available to help you. Our team can provide you with a
complimentary benefits analysis
to better understand your coverage in our office. To ensure we are able to provide adequate time with each patient, and the highest quality care, we do not participate with HMO/DMO or Medicaid plans.
We accept cash, checks, and most major credit cards. We also work with third-party financing companies like
CareCredit
so you can get the care you need, when you need it.
At our office, we pride ourselves on forming life-long, professional relationships with our patients!
We want you to be well-informed and have a clear understanding of both your rights, and responsibilities within the practice.
The following is intended to promote our mission, while fostering your dignity, autonomy, and involvement in your care.
We partner with experts in cyber security and HIPAA-compliance to promote the highest level of protection for all medical records and personal health information. Each year we work with a cyber security consultant to conduct a risk analysis and review the controls we have in place and educate our team on the latest in cyber threats and any other conditions that could affect our patients. Our goals are to protect the confidentiality, integrity, and availability of all information that we store and keep.
As part of our security protocols, we do not work with third party companies that outsource any aspect of our business operations to ensure all federal laws and regulations are upheld in protecting your privacy information. All of our team members receive rigorous HIPAA-training and we have stringent protocols and safeguards in place to ensure that in the event of a disaster, your medical records will be preserved and accessible. We maintain PCI compliance and will never write down or store your credit card information. Through our credit card processing vendor, cards may be stored securely in an electronic vault but never viewed by any of team members.
Learn about our privacy practices here.
Monday: Appointment Only
Tuesday: 9am - 3pm
Wednesday: 8am - 6pm
Thursday: 8am - 5pm
*Friday: 8am - 2pm*
*Saturday: 8am - 2pm*
Sunday: Closed
*Alternate Open Every Other Friday and Saturday*
Phone: (630) 420-9090
Email:
gdg@gantosdentalgroup.com